Return and Refund Policy

Medication Returns

Medication cannot be returned for credit or refund, except when it is a condition of a consumer-level medication recall.    Strict legislative controls are in place to regulate the manufacture and storage of medicines in the manufacturer, wholesaler and pharmacy environments.  Once medication has left the pharmacy, the storage conditions of the medication cannot be guaranteed and it is possible the product could be tampered with. Therefore we cannot accept return of any dispensed pharmaceutical products.


Royal Health Pharmacy will provide a refund to a customer According to the following terms.

  • Refunds will be provided for damage packages
  • refunds will be provided for misplaced packages
  • refunds will be provided for wrong / misleading package

If the following scenario happens customer get Full refund  same means as the purchase was made. Aside from this Royal Health owes responsibility.

Contact Us

Should you have any queries regarding the above or would like further information, please contact us on +19493121410 (option 2), or email us at neilhealthy@tutanota.